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FoxyGold Casino Privacy Policy

At Foxy Gold, we are committed to protecting the privacy and personal data of every visitor and player who uses our platform. This Privacy Policy explains how we collect, use, store, and share your personal information when you access FoxyGold Casino at https://www.foxygold.com/. By registering an account or using our services, you agree to the practices described in this document. We encourage you to read it carefully before creating your account or making your first deposit.

Our Foxy Gold platform is operated by SIMBA N.V., a company registered under the laws of Curaçao. We are part of a broader group of brands operated by SIMBA N.V., which includes sister sites such as 777 Fast Slots, Puppy Bet, BetBlast, SkyHills, Samba Slots, and SlotIT. As the data controller for FoxyGold Casino, we are responsible for ensuring that your information is handled securely and in compliance with applicable data protection laws.

1. Who We Are

We operate Foxy Gold Casino under licences issued in Curaçao (GCB), Anjouan, and Costa Rica. Our casino was established in 2025 and serves players across a wide range of international markets. We support our platform in English, Arabic, and French, and we welcome players from most jurisdictions worldwide, with the exception of residents of the United States and Ontario, Canada, who are restricted from accessing our services.

If you have any questions about how we handle your data at FoxyGold, you can reach our support team at any time:

2. Information We Collect

When you register, log in, or interact with our FoxyGold Casino platform, we collect various categories of personal data. We gather this information to provide you with a safe, legal, and enjoyable gaming experience.

2.1 Registration and Identity Data

  • Full name, date of birth, and gender
  • Email address, phone number, and postal address
  • Username, password, and account preferences
  • Copies of identity documents (passport, national ID, utility bills) collected during KYC verification

2.2 Financial and Transaction Data

  • Payment method details (card numbers, e-wallet IDs, cryptocurrency wallet addresses)
  • Deposit and withdrawal history, including amounts and timestamps
  • Currency preferences — we support EUR and a full range of cryptocurrencies via XCoins (BTC, ETH, BNB, LTC, DOGE, XRP, USDT, USDC, TRX, ADA, BCH)

2.3 Gaming and Behavioural Data

  • Game sessions, betting history, bonus usage, and wagering activity
  • Participation in promotions such as our Foxy Frenzy Tournament, Foxy Tournaments, Golden Tasks, and Weekly Reload offers
  • VIP programme activity and cashback eligibility

2.4 Technical and Device Data

  • IP address, browser type, operating system, and device identifiers
  • Access logs, session durations, and pages visited on our Foxy Gold website
  • Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We at FoxyGold use the personal data we collect for a number of clearly defined purposes. We do not use your data in any manner that conflicts with the purposes listed below:

  • Account management: We use your registration details to create and maintain your Foxy Gold Casino account and to verify your identity at login.
  • Payment processing: We process your financial data to handle deposits (minimum €20) and withdrawals (minimum €25), and to comply with anti-fraud and anti-money laundering obligations.
  • Legal compliance: We are required by our licensing authorities (Curaçao GCB, Anjouan, Costa Rica) to collect and retain certain personal data. This includes KYC and responsible gambling checks.
  • Service personalisation: We use your gaming behaviour and preferences to improve your experience on our FoxyGold Casino platform, including recommending relevant games from our library of 4,000+ titles.
  • Marketing communications: With your consent, we may send you information about bonuses, free spins, tournaments, and promotions. You may opt out at any time.
  • Security and fraud prevention: We monitor account activity to detect unusual patterns and protect you and our platform from fraudulent behaviour.
  • Customer support: We use your contact details and account data to respond to your enquiries via 24/7 live chat or email.

4. Legal Basis for Processing

Our Foxy Gold operations are grounded in clearly defined legal bases for data processing:

  • Contractual necessity: We process your data to fulfil our obligations under the Terms and Conditions you accept when registering at FoxyGold Casino.
  • Legal obligation: We are required to process certain data to comply with licensing, AML, and KYC regulations.
  • Legitimate interests: We process data to protect our platform, improve our services, and prevent fraud.
  • Consent: For marketing communications and certain cookies, we rely on your explicit consent, which you may withdraw at any time.

5. Sharing Your Data

We do not sell your personal data to third parties. However, at Foxy Gold, we may share your information in the following limited circumstances:

  • Payment providers: We share relevant financial data with processors such as Visa, Mastercard, Neteller, Skrill, MiFinity, Trustly, Apple Pay, Google Pay, Interac, Giropay, Sofort, eZeeWallet, MuchBetter, and our cryptocurrency partner XCoins.
  • Game providers: Our 40+ software partners — including Pragmatic Play, Evolution, Hacksaw Gaming, NetEnt, Nolimit City, and others — may receive limited technical data to deliver their games on our platform.
  • Regulatory authorities: We may be required to disclose your data to licensing bodies, law enforcement, or government agencies under applicable legal obligations.
  • SIMBA N.V. group companies: As part of the SIMBA N.V. group, we may share data internally across our sister brands for fraud prevention, compliance, and group-level reporting purposes.
  • Service providers: We work with trusted third-party vendors for hosting, analytics, customer support software, and security services. These providers are contractually bound to handle your data in accordance with our standards.

6. Cookies and Tracking Technologies

At FoxyGold Casino, we use cookies and similar technologies to operate our website efficiently, analyse traffic, and deliver a personalised experience. The types of cookies we use include:

  • Essential cookies: Required for our Foxy Gold website to function. These cannot be disabled.
  • Analytics cookies: We use these to understand how players interact with our platform so we can improve it.
  • Preference cookies: We store your language and display preferences (English, Arabic, or French).
  • Marketing cookies: With your consent, we use these to show you relevant promotions and offers.

You can manage your cookie preferences at any time through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect your experience on the FoxyGold platform.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable laws and our licensing obligations. Typically, we retain financial and identity records for a minimum of five (5) years following account closure, in line with anti-money laundering regulations. At FoxyGold Casino, we review retention periods regularly and securely delete data that is no longer required.

8. Your Rights

Depending on your country of residence, you may have the following rights regarding your personal data held by our Foxy Gold Casino:

  • Right of access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You may ask us to correct inaccurate or incomplete information.
  • Right to erasure: You may request that we delete your data, subject to our legal retention obligations.
  • Right to restrict processing: You may ask us to limit how we use your data in certain circumstances.
  • Right to data portability: You may request a structured copy of your data in a machine-readable format.
  • Right to object: You may object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent: Where we rely on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at support-en@foxygold.com. We will respond to all verified requests within 30 days.

9. Security Measures

We take the security of your personal data seriously. At FoxyGold, we implement industry-standard technical and organisational measures to protect your information from unauthorised access, loss, or misuse. These include SSL encryption across our entire website, secure data storage, access controls, and regular security assessments. While no online system can guarantee absolute security, we are committed to maintaining robust protections for all players on our platform.

10. Responsible Gambling and Data

Our FoxyGold Casino responsible gambling programme relies on processing certain data about your gaming behaviour. We use this data to identify potential problem gambling patterns, apply self-exclusion or deposit limits you request, and comply with our regulatory obligations. This processing is in your best interest and forms part of our commitment to player safety.

11. Third-Party Links

Our Foxy Gold website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites. We encourage you to review the privacy policies of any third-party sites you visit through links on our platform.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you through a prominent notice on our FoxyGold website or via email. Continued use of our services after such notification constitutes your acceptance of the updated policy. We recommend checking this page periodically to stay informed about how we protect your data.

13. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data at FoxyGold Casino, please do not hesitate to get in touch with us:

We are here to assist you and will do our best to address any concerns promptly and transparently. Your trust matters to us, and we remain dedicated to protecting your privacy every time you play at Foxy Gold Casino.

Content updated: July 13, 2026